Fabro support

Get back in control quickly.

Sign-in trouble, a subscription question, a blocked document, or a data request: use the shortest path below to resolve it.

Requests are handled on business days. Support is not staffed 24/7.Never send your password, a full card number, or sensitive invoice content.

Help by topic

01 · Account access

I cannot sign in

First check that your email is verified and your device date is correct. Restart Fabro, then use password recovery from the sign-in screen. If the account uses two-step verification, have the six-digit code from your authenticator app ready.

02 · Subscription

iOS purchase or web billing

Manage a subscription bought on iPhone in your Apple Account subscription settings. Manage a web subscription in Fabro under Billing. Tell us which platform you used, but do not attach payment-card data.

03 · Documents

Quote, invoice, PDF, or payment

Note the document type, its visible status, and the action that fails. Do not send your client’s contact details. A cropped, anonymized screenshot or the approximate time of the error is usually enough.

04 · Data

Export or delete my account

On iPhone, export anything you need from Settings before confirming deletion. Account deletion is available in Settings on iPhone and the web. For a web export, access, correction, or privacy request, use the contact below.

privacy@fabro.app

Help us answer faster

Include the account email, your platform (iPhone or web), the app version, and the steps that reproduce the problem. Until a dedicated help address is activated, support and privacy requests are centralized at the address below.